This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We collect the following types of information when you visit and use our website:
a) Personal Information
When you make a purchase or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment providers)
b) Transaction Information
- Details of purchases made through our website.
- Payment method used (we do not store full card details).
c) Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Cookies and tracking technologies (see Section 6 below)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website and user experience.
- Prevent fraud and enhance security.
- Comply with legal and regulatory requirements.
- Send promotional emails if you have opted in.
3. Payment Processing & Security
We do not store or process payment details directly. Instead, we use secure third-party payment providers, including:
- PayPal
- Apple Pay
- Google Pay
- Bank Card Payments
These providers handle your payment information securely and comply with industry standards such as PCI-DSS (Payment Card Industry Data Security Standard). Please refer to their respective privacy policies for more information on how they handle your data.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Payment providers to process transactions securely.
- Shipping partners to fulfill and deliver your orders.
- Legal authorities if required to comply with applicable laws.
- Analytics providers to help improve our website (e.g., Google Analytics).
All third parties we work with adhere to strict data protection regulations.
5. Data Storage & Retention
We retain your personal data for as long as necessary to:
- Fulfill your orders and provide customer service.
- Comply with legal and tax obligations.
- Resolve disputes and enforce agreements.
Once data is no longer required, we securely delete or anonymize it.
6. Cookies & Tracking Technologies
Our website uses cookies and tracking technologies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Restrict or object to data processing under certain circumstances.
To exercise your rights, please contact us.
8. Security Measures
We implement strict security measures to protect your personal data, including:
- Encrypted data transmission (SSL/TLS)
- Secure payment gateways
- Restricted access to sensitive information
However, no online transaction is 100% secure, so we encourage you to take precautions when sharing personal data online.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us
